July 2021 – Surgery Newsletter

Proof of Covid Vaccination Status

We have been receiving lots of enquiries from patients asking how they can find proof of their Covid vaccination status. Below is a guide on how to find this which we hope will be helpful:-

By calling 119 for a letter

You can call 119 and ask for a letter with your COVID-19 vaccination status to be posted to you. This must be at least 5 days after you complete your course of the vaccine. The letter will take up to 7 working days to reach you.

In the NHS App

You can view and download your COVID-19 vaccination status using the NHS App.

You need to create an NHS login to use the NHS App if you do not have one already. NHS login registrations may take longer than usual when there are high numbers of requests. You will need to register at least 2 weeks before your departure date if you require this for travel. This is not the NHS COVID-19 app.

On the NHS website

You can view and download your COVID-19 vaccination status online.

You need an NHS login to do this. You will be asked to create an NHS login if you do not have one already. NHS login registrations may take longer than usual when there are high numbers of requests. You will need to register at least 2 weeks before your departure date if this is for travel purposes.

If you have any problems, please visit the NHS website.

Call-backs

Can we please request that patients always have their preferred call back telephone number to hand when calling the surgery. Our team frequently have to wait for patients to find and read out this number which at busy times can cause longer waits for patients on the phone.

Hospital Appointments

Waiting times for hospital appointments have increased due to the pandemic. Rather than contacting the surgery to ask about the appointment can we please ask patients need to contact the Hospital where they have been referred to. For all local appointments the Hospital can be contacted on 01206 747576.

Surgery Training Afternoon

Along with all other surgeries in the area we will be shut from 12 noon on Wednesday, 21 July 2021 for staff training. If patients require urgent care on this afternoon then they can contact 111 for assistance.

Patient Participation Group Meeting

At the time of writing the newsletter, there isn’t a Patient Participation Group meeting planned in July 2021.

Sue Mitson – Operations Manager.